Privacy policy.
Emerald Jewellery takes your privacy very seriously. Please read this Privacy Policy carefully, as it contains important information about what to expect when we collect personal information about you, including how we will use your personal data and the steps we take to ensure that it is kept safe.
Emerald Jewellery shall process all personal information in accordance with data protection legislation and regulations relating to the processing of personal data and privacy. Emerald Jewellery is responsible as 'controller' of personal information for the purposes of those laws.
What personal information do we collect about you?
In order to provide you with our services and products and the legitimate interests of Emerald Jewellery, we may collect personal information about you from our websites, telephone conversations, emails, and written and oral communications. We may, for example, keep a record of your name, address, email address and/or telephone number.
In addition to the information you knowingly provide, Emerald Jewellery collects the domain names and IP addresses of visitors to https://www.ejindia.com along with usage statistics (for example, types of web browsers and operating systems used) and browsing history. This data is used to promote our services. Emerald Jewellery may combine this information with the personally identifiable and other information it collects.
How will we use your personal information?
We will primarily use your personal information to provide our services and products to you. We may also use your personal information for one or more of the following purposes:
- to process requests and purchases and manage your interactions with us;
- to communicate with you about services or products you have requested from us — for example, if the service or product you have requested is unavailable, if there is a query or problem with your request, or when (in accordance with your preferences) we keep in touch with you about similar services or products;
- for record-keeping purposes;
- to fulfil our legal obligations (for example, where we are required to keep records of transactions or share information with authorities);
- to improve the quality of our services;
- subject to the terms of this Privacy Policy and your preferences, for marketing purposes and so that we can improve and tailor the services and/or products we offer you.
We may also use aggregate information and statistics to monitor website usage and help us develop our website and services. We may provide such aggregate information to third parties, but these statistics will not include information that can be used to identify you.
Disclosure of your personal information
In order to provide our services and products, we may occasionally appoint other organisations to carry out some processing activities on our behalf. These may include, for example, technology hosts, printing companies and mailing houses. In these circumstances, we will ensure that personal information is properly protected and only used in accordance with this Privacy Policy.
In very limited circumstances, we may disclose your personal information to third parties if we are under a legal obligation to do so.
What if you do not want to receive marketing information?
We consider it is in Emerald Jewellery's legitimate interest to keep you informed about what we offer. If you would rather not receive marketing information from us, please contact us (see “How to contact Emerald Jewellery” below).
If you agree to us providing you with marketing information or Emerald Jewellery news, you can always opt out later or narrow your preferences. Please note that if you withhold or withdraw your consent to be contacted in this way, we may be unable to keep you informed of new services, products, events and/or special offers that may interest you.
Cookies and other information-gathering technologies
Our website https://www.ejindia.com uses cookies. Cookies are small pieces of information stored by your browser on your device. Our cookies help us understand who has seen which pages and advertisements, how frequently pages are visited and the most popular areas of our website. They also help us enhance your visit by storing information about the products and services you select between visits.
Most browsers automatically accept cookies, but you can usually change your browser settings to prevent cookies being stored. Turning cookies off may limit the service we can provide.
Our cookies do not store sensitive information such as your name, address or payment details; they simply hold the 'key' that, once you are signed in, is associated with this information. To restrict, block or delete cookies, use your browser settings — check your browser's Help menu for instructions.
How we protect and keep your personal information
We keep your personal data for no longer than necessary for a lawful purpose, such as processing a purchase (or for a reasonable period afterwards so we can process any claim or query). We will also keep your contact details for as long as we believe you wish to hear from us.
Emerald Jewellery takes the security of your personal information seriously and has implemented reasonable administrative, technical and physical measures to protect it against loss, misuse and alteration. However, the internet is not entirely secure, so we cannot guarantee the security or integrity of personal information transferred via the internet. We are not responsible for the contents or policies of external websites.
Access to, and correction of, your personal information
You have the right to request a copy of the information we hold about you. To request a copy, or to update information that has changed, email info@ejindia.com.
You may ask us, or we may ask you, to correct information that is inaccurate, and you may ask us to remove information that is inaccurate or unnecessary. You also have other rights, including the right to object to or restrict certain processing, to withdraw consent where you have given it, to ask us to transfer your data to a third party, and to raise concerns with the relevant data protection authority.
Social media followers
If you follow one of our social media accounts, we receive basic personal data from your profile: your account name, gender, general interests, location and age. You may also communicate with us directly and provide content this way. Our legal basis for processing this data is our legitimate interest in providing social media and marketing content of interest to our followers.
This personal data is used within the terms and functionality of the social media sites. We are not responsible for the terms or activities of third-party sites. Emerald Jewellery will not sell your information or permit others to do so, and will not share it with any third party except as stated in this Privacy Policy or as required to operate our social media accounts and provide our services and products.
Changes to this Privacy Policy
We keep our Privacy Policy under regular review. If we change it, we will post the changes on this page and, where appropriate, notify you on our websites and social media. This Privacy Policy was last updated on 9 October 2019.
How to contact Emerald Jewellery
For any queries about this Privacy Policy, email info@ejindia.com.